We are extremely satisfied! We would not hesitate to use Alford Home Solutions again! We thought the installation crew was professional and competent. We have already referred two of our friends to Alford Home Solutions! Gary & Debbie H.
I can always depend on Alford Home Solutions for professional service for all of my pest control and home maintenance needs. Margie R.
As always your employee, Kevin Murphy, was very thorough and professional. It is good to have confidence in people who are responsible and knowledgeable. I have also known Chris for several years. He has always been responsible and a hard worker. I recommend your business to anyone who needs the services you provide. Vicky D.
Just a quick follow up to my install of the Sentricon termite system today. Specialist Larry Reynolds installed this system this morning and done a great job in doing his work. He was not only informative to me the home owner, answering all of questions but was very courteous and professional. I look forward to the Sentricon system eliminating my termite problem and providing year round protection for my home. Thank you also for providing the most up to date solutions for this type of problem. Ronald R.
Thank you. Very pleased. Diane L.
RW has gone the extra 2 miles today while doing my treatment. People are always in a hurry to tell a bad experience, but I want to let people know about the great service I received today. Peggy C.
Kevin Murphy is very nice and very good. His presentation was real good and I understood what he was saying to me. Shirley A.
I will recommend Alford Home Solutions to my friends and relatives. Stephen
The service men were very professional and business like. They did a very thorough job. I have been very satisfied with my service in the past. Artie B.
So thankful to you for providing such a wonderful termite technician in our area- Larry Reynolds. Larry is very polite and professional. He does his job in a timely manner, and moves on. He savedme time and money when he was under the house making his inspection. He noticed a small leak in a pipe which we had fixed soon. It could have developed into something major. We were thankful of his awareness doing his job. I feel he is an asset to your company and a number one employee. Janet M.
We are so appreciative of your act of kindness for our parents. When you were inspecting their home in Malden, our mom fell because of illness and Dad could not get her up. They were so relieved when you came in and rescued them (Dad said you scooped her up and laid her back in bed) You are an angel. Thank you so very much! Peggy K.
The planning of the job is what caused me to go with Alford Home Solutions and as for the quality, it was superior to others who were contracted. The work was completed as contracted and they were very professional. I will call again if further needs arise. Chuck P.
We have been very fortunate for as many years as we have been in business to be associated with Alford Termite and Pest Control and now Alford Home Solutions. In that period of time, we have found the staff of Alford's to always be very helpful, knowledgable, and willing to help us meet our deadlines. There are many times when we have deadlines, but never at any time has Melisa failed to meet our needs. Not only is she always willing to go the extra mile, but she does it in such a way that you think she is actually happy to be going out of her way to help us. Family First Realty
A few years ago I had some trouble with "pests" in my new home. I was quick to find a convenient, inexpensive, trustworthy and dependable crew at Alford's. Melisa was great and was able to set me up to have a payment automatically deducted from my checking account instead of having to hassle writing checks. Melisa is always eager to answer any questions that I may have and provides me with the answers I need. Our technician is knowledgeable and always on time with appointments. I would definitely recommend Alford Home Solutions to anyone looking to improve their home, whether its pest control or even construction. Alford's is the BEST! Becky B.
Larry Reynolds has done a fine job and has provided great customer service. He has explained his visits to me. I am glad I called Alford Home Solutions; we have been treated very well. Frances G.
The crew was very respectful and answered all of my questions. The scope of work was explained very well for me to understand. I enjoyed doing business with Alford Home Solutions and they had the best price with the best plan! Brandon & Alice W.
Scott Elswick is knowledgeable, swift, kind, gentle, and punctual. He is five stars the best. He does excellent work and is wonderful to have. Thank you so much for such a talented worker. we always choose him. We are very very pleased with all you do. Bless you! Earl W.
I am completely satisfied with both the work and the employees. They were not only competent, but very nice people. I would recommend their work to anyone. Nancy W.
A few years ago I had some trouble with "pest" in my new home...I was quick to find a convenient, inexpensive, trustworthy, and dependable crew at Alford Home Solutions. Melisa was great and was able to set me up to have a payment automatically deducted from my checking account instead of having the hassle of writing checks. Melisa is always eager to answer any questions that I may have and provides me with the answers I need. Our technician is knowledgeable and always on time with appointments. I would definitely recommend Alford Home Solutions to anyone looking to improve their home, whether its pest control or even new construction. Alford Home Solutions is the BEST!!! Rebecca B.
I appreciate the men calling before they arrive, telling me what they were doing, about what time they would be leaving for the day plus they all introduced themselves when they arrived. They were polite, professional, and pleasant. JoAnne K.
I was very satisfied with the job; the crew was very professional and good to work with; the experience with the office staff was good, and I was very satisfied with the Solution Specialist - he answered all of my questions! James T.
We have had Alford Home Solutions since the spring of 2008. At that time, Dave Starcher was our "Ant Man." I cannot say enough good things about him and the service we have received. Every time I have called he or someone has been out within usually 12 hours. Since we live in the ant capitol of the nation we call frequently. Who ever answers the phone has always been courteous, friendly, and helpful. Now we have a new "Ant Man," Jason Cobb, and he is always friendly, courteous, and efficient. Ann B.
Scott Elswick is my technician and I am very pleased with him. He calls and schedules his visitis and he is very friendly and efficient. I am pleased with all the work performed by Alford Home Solutions. I have been a happy customer for many years. Brenda P.
I want to say thank you and commend Craig McCune and Kevin Murphy for the good job they did installing vents in my home. They were very professional and worked hard, but they were also very friendly and took time to talk occasionally. That a treat to have friendly people around to get things done for me. I really appreciated them and their professional ethic. Sandy A.
Always here when needed to serve our store, never a problem. Comes in with a smile and always polite to all of us. Answers our questions and is very helpful to us. Fruth Pharmacy #4
Dave Tyler was here today for the first time. He's a pleasant person and did a good job for me and you. Looking forward to seeing him next time. Tom S.
I would like to comment on the superior service by your technician, Larry Reynolds. He has inspected my residence for several years, and I find him to be honest, thorough and always pleasant. Mr. Reynolds informs me of his arrival, and provides a copy of his findings. It is a pleasure to inform you of his work as being excellent. Nancy W.
Larry Reynolds is our Termite Technician and we think he does a wonderful job. From the initial installation of our system, the first examination, to our most recent visit today, Larry continues to be an informative representative of your company. Larry represents Alford Home Solutions in a very positive manner, with his prompt, friendly, and efficient attention to details of our service. Sonja D.
I just wanted to make you aware of what wonderful service my company received by your technician RW. He called to tell me he would arrive between 11 and 11:30 and sure enough, he did. I was very impressed! This was our initial visit and he did an outstanding job in treating a problem area where we had a swarm of winged ants. RW took his time and sprayed all the areas where the ants could come in and walked around to make sure he didn't see any holes in the cabinets or drawers where they could be coming in. I am very impressed with how professional he is and what excellent service he provided to our company. Omnicare
No problems at all and serviced regularly. Dave Tyler is always polite and helpful. Fruth Pharmacy #16
Scott is very knowledgeable. I am completely satisfied with work he does. Alford Home Solutions' prices are good and they offer great service! Victoria C.
I have been very well pleased with the service by Scott Elswick. I have had a contract with Alford Home Solutions for many years and I have always received good service by the technicians. Brenda P.
We have worked with Alford Home Solutions for over a year now, since we installed the Sentricon system at our house. Scott Elswick was the person who came to do the initial esimate, helped install the system, and has returned monthly to evaluate the performance of the system. He is extremely friendly, very informative, and has been responsive to every one of our questions. We greatly appreciate him and his customer service. Joe B.
It was a pleasure to meet Dave Tyler and his work was awesome. He has done a thorough job and I was amazed. He is very polite and explained how all of this works. He is a very nice person. Connie W.
I would recommend Larry to anyone. He is very friendly and courteous and answers any questions. This is the third time I have talked to Larry and he is a very good representative of your company. Glenn H.
I have been a customer of Alford Home Solutions since 2005. I have had only two technicians and they have both been really nice. The technician I have now is RW. You could not ask for a better person to be on my property and performing a service for me without me being present. Jane G.
Alford Home Solutions has great work ethics and very professional. Eddie Harmon and the crew were very knowledgeable, professional, caring, and they take pride in their work. Alford Home Solutions is lucky to have a foreman like Eddie. He is a people person who takes pride in customer satisfaction. Roger H.
Dave is a wonderful and informative pest control representative. I really appreciate everything he does for our company. He is extremely educated at his profession and is very good about keeping us informed as to what predator is about to make its way in according to season and migration. He has also helped to identify some of our local pests we have had a problem with here in our store from time to time. He is always happy to answer any questions we have or check any possible problem areas. He is very professional, polite, and courteous. He is an absolute gentleman when it comes to dealing with a store full of mainly women who are not into bugs or rodents, and making sure that our store stays pest free. Fruth Pharmacy Store #15
John stopped in the office to speak to a manager about Larry Reynolds. He wanted us to know that Larry does a great job every time he is at his house, always takes time to explain everything about Sentricon and answer questions he has. Larry is very professional and is an asset to this company. John S.
I am very happy with the work Larry performed and only time will tell if we got rid of the termites. Jim W.
Larry Reynolds has done a great job eliminating termites from our home. He did a wonderful job with installation of the system, very informative as to how it works, left us knowledge of what to expect from our system going forward, and does monthly inspections regularly. We are so pleased with the system and the way Larry takes care of it. I would highly recommend him. Oscar H.
Larry Reynolds has been our technician for some time and he does an excellent job in giving great customer service. He is kind and polite. Juanita T.
Larry Reynolds conducted the annual termite inspection quickly and efficiently. He checked inside along the floor and corners and outside along the foundation. I always learn something about termites and other home invaders and it is explained in terms that I understand! The main office staff is clear and I can understand them! Steven W.
Effective and efficient service. Dave Tyler is always available to answer any questions. He is courteous and respectful every time he comes on site. Very professional. Job well done. WV Division of Rehabilitation
Our technician is Scott Elswick. We have been very pleased with the service we have received. He has done a good job! Midge C.
Pleasant to work with; nice sense of humor! Peter H.
Scott Elswick has been taking care of us with termite treatments and he has been great! People mostly fuss about the bad things but we wanted to point out the good! Scott is polite, friendly, prompt, knowledgeable, professional and although we hope we won't have to call on your company for further issues, if that need arises, we want Scott back! Sharon W.
I would like to say Thank You to Larry Reynolds for a job well done. He did a great job and totally explained everything. I would highly recommend him. Thank the whole Alford Home Solutions company it was a truly great experience and I would recommend this company highly. Frank M.
Larry Reynolds is very friendly and very professional! He is a definite asset to your company. John W.
Alford Home Solutions has provided great service. Very helpful with any and all problems we have. I would recommend them to other businesses. Dave takes care of any requests in a timely manner. Fruth Pharmacy #27
You couldn't meet a nicer person than Larry. He always does a good job and he is very courtious. I really appreciate him and the service he gives. Georgia S.
Larry Reynolds has been performing Termite Sentricon service at my home for quite some time. Larry is very courteous and professional in his dealings. I believe he is very conscientious about his job. He is also doing the same service at my sisters home and is doing a good job. Coyle M.
Just a note to tell you that you have a very curteous employee in Scott Elswick. He is very prompt every time I call and it has been often with my ant problem. I haven't seen an ant since his last visit; I thank him for his good service. Eugunea J.
Our family has used Alford Home Solutions for years. I have never had a complaint. They are courteous, efficient, and we are happy to be without spiders, silver fish, and other creepy crawlies! We are very happy! Thank you for taking care of our home pest needs. Leah F.
Scott is very polite, knowledgeable, and thorough! He addresses any problems with enthusiasm and aggressiveness. This house is "Cleaner" than Ever! Pamela E.
Scott Elswick is a wonderful person. He does a great job taking care of our store for pest control. He is trustworthy, does not miss any areas, and does not rush. He always asks if there is any problems and in a very timely manner takes care of the problem. You cannot ask for any better than Scott Elswick. Super Dollar Store
We would like to take a moment to let you know what a wonderful job Dave Tyler does on our pest control. He is always polite and provides great customer service. He always has a smile on his face even in the most extreme heat like today!!! Sean & Tammy B.
Larry Reynolds is a very good representative of your company. He is friendly, knowledgeable, and is very responsive to any questions or issues presented. He seems deserving of some sort of recognition for a job "Well Done." Janet P.
Just a note to say that my friendly neighborhood termite technician, Scott Elswick, was at my home this morning for a bait station inspection. He found no evidence of termite activity, but equally pleasing was the high level of professionalism and customer service he provided. He was well groomed, despite the weather, and cordial in his introduction and review conversations. He was thorough and expeditious in the conduct of his work. A true professional! John R.
Scott is the first person that came in my home to work that covered up his shoes. He is a wonderful person, great personality, always on time, and does a great job. Barbara R.
Scott Elswick, you have provided us with excellent customer service. We appreciate all your efforts. Paula D.
Larry Reynolds is always on time and he is courteous and explains things. He recommends items and service that are helpful to maintain the health of the home! Crystal and David L.
Larry Reynolds is a hard working person. We are happy with his work. Vimal C.
Scott Elswick has performed his job with the utmost confidence and respect for us and our home. Scott constantly shows enthusiasm for his job and a genuine caring nature for his customers. No matter how silly the questions might be, he always has a professional answer! Scott goes above and byond what is asked of him. Robin S.
Larry Reynolds is always a treat to have around. Such a good personality, and always friendly, a pleasure to have around. Sandra A.
Larry is very professional and a well trained specialist. He explains all procedures and puts us to ease by going into detail on all tasks performed and all options available. Excellent Job! Keep up the great work, Larry! Mark H.
Mr. Larry Reynolds has done a good job each time he has been out here. He deserves any praise you can give him. Keep up the good work. Jenkins
Scott was here yesterday and did an excellent job of explaining the monitor system to us, we have been used to seeing someone every month. William H.
Our inspections have been performed for years by Alford Home Solutions and each technician has been professional, courteous, and punctual, without exception! Mr. Kevin Murphy, however, was beyond this point! His manner, expertise and overall service was truly exceptional! Bill D.
Dave Tyler has done a great job! My only complaint is that now I have to sweep my front porch every morning because of all the dead bugs. B.J. T.
Our friendly Dave the bug man is one of the most polite and professional people we deal with. You should be very proud to have a gentleman like Dave on your staff and representing your company. Thank you for giving us great customer service. Fruth Pharmacy #2
I just want to thank you and Jason for making our closing on 31 Tiney Street happen! It truly would not have happened without your quick work and VERY helpful attitude. This closing seemed doomed from the beginning of the week; one thing after the next. We could NOT have gone to closing without a new inspection, then to find a problem at the last minute was... So, thanks again for all your help. Terry H.
My husband and I have used Alford Home Solutions exclusively over the years for both our home and rental properties. We have always had great service and would continue to use you in the future, should the need arise and I never hesitate to recommend your company. We are always happy to see Larry Reynolds come to treat our home for termites! He is professional in his work and a pleasure to see. We feel our house is secure from termites every time he does an inspection and gives us the report. When he comes, it's more than having a service person come, it's a friend! Patty S.
Larry Reynolds was here this morning and completed the work on the termite stations. He is friendly and went about his job in a professional manner. He has been here before and always has exhibited the same professional attitude. Bill L.
Service satisfactory - Dave told us about other services offered. Pleased with technician's attitude and work. I am a satisfied customer. Earl J.
Scott Elswick did a great job inspecting our termite units. He is always friendly and efficient. Philip & Suzette D.
I am very pleased with my service. I do not have to worry when it is time for my home to be sprayed. They always call and let me know when they are coming. The employees that come and treat my home are very pleasant. Jennifer W.
I am very pleased with Melisa and Kevin today. They took care of me within 2 hours of my call, from the time I spoke to Melisa and when Kevin arrived at my door to look at the termite issue. They made me feel better about the termite infestation and I know I chose the right company for the job. Kathy E.
We are very satisfied with the job. We have not seen a spider in the house since Scott left. My husband and I both love Scott. He is very knowledgeable, honest, polite, and most of all a very good person. The office staff is very courteous and helpful. They always take care of our questions or problems. More companies should be like you. Keep up the good work. Donald & Linda A.
Larry is a very professional technician; very thorough, takes his time in checking each station- very pleased with his service. Phyllis M.
Alford Home Solutions is a company I would recommend to any of my neighbors. All of the technicians have been friendly and courteous especially Larry Reynolds. Barbara F.
Paul has a very charming personality and a fun quality about himself while at the same time, he is the ultimate professional. I am so impressed with his knowledge of bugs, insects and the like, and general pests that I could listen to him speak for hours about the activities of such creatures. His dedication, enthusiasm, and excitement for his career in pest control is infectious so much so that he leaves the customer with a new respect for what this industry is all about and the people who work in it. He is a WV version of "Billy the Exterminator." He has a great sense of humor and obviously enjoys what he does. You have to really respect and appreciate someone who finds his niche and excels at it because it isn't "work" to them, it is actually "fun."
Terrific workers, professional and polite. The Solution Specialist did a great job. He made a wonderful presentation and answered all of our questions. Alford Home Solutions has a good reputation for work being completed satisfactorily and had a good price for everything!
Excellent Service! No ants anymore! The Pest Control Technician was professional and we are very pleased with the overall experience. Kristi & Ronald F.
Technician Larry Reynolds is always polite and professional! Chris M.
Larry has been an excellent service technician. He has always been helpful and very courteous while professional. Ed W.
RW came to our home today for pest control. RW did a great job on building a relationship with my wife and myself. I think he is professional and is a great asset to your organization. If anyone is looking for pest control services, I would without hesitation recommend RW from Alford Home Solutions for their pest control services. Tyson O.
Paul Jones is very courteous and knowledgable. Overall it was a great experience and I would recommend Alford Home Solutions in the future. Peggy P.
Larry Reynolds is very professional at all times. He has been our "bug man" for a long time. He does the inspections thoroughly. Jennings H.
Our technician, Scott Elswick, is always polite, caring, and very careful in checking for any problems that have been reported to him. He has always come in immediately when we call him. He never hesitates to explain the problem and how he solved it. Trinity Lutheran Church
Mr. Larry Reynolds did a great job of making sure my termite stations were ok. It's good to know the termites are not active around my house. Mary L.
I have the Termite Perimeter Plan and I am completely satisfied and now I have peace of mind. Kevin Murphy is an excellent technician, skilled, and a good personality. Daniel C.
Scott Elswick is very professional; he always calls before he comes to our house for the regular service per our request and is prompt for appointments. He covers his shoes upon entry to the house. He is very neat and aware of tracking in dirt and mud through our home. Scott is friendly, personable and trustworthy! Scott also takes time to explain what treatments and products he is using and also addresses any current issues or concerns we might have. He is obviously experienced, knowledgeable, and an excellent employee. Betty A.
Great service. Technician was very polite! Kara J.
All of the crew were very friendly and respectful! Alford Home Solutions also completed the job in a timely manner. They installed a drain system in my basement. Martha W.
Larry Reynolds is very polite! He deserves a raise. Marcia A.
This is to let you know that your crew that finished the metal roofing job on our house in August 20 did an excellent job. Your crew had to take all of the shingles off and repair some damaged plywood. They discovered this had been damaged by previous leaks. They even discovered large black antsin one spot. They killed the ants, installed new plywood where needed, hauled away all of the shingles and damaged wood away. They installed the new green metal roofing, and it looks beautiful. All of your men where knowledgeable, friendly, and did a professional job. Charles F.
Larry Reynolds has always been professional. We have been pleased with our experience with Alford Home Solutions! Robert S.
Definitely great service. Technician Jason Cobb is very polite and answered all of my questions. I would recommend Alford Home Solutions to everyone. Gerri C.
Dave Tyler is an asset to your organization. Before he came to our branch for treatment, we had mice very bad; once he started treatment we have not seen one mouse for over 2 years now. He is a very good employee. Awesome! BB&T
Larry Reynolds is my service technician. He is very courteous and professional in his job. He is quick to answer any questions I have. He does a thorough job. He is an asset to your company. It is people like him that give your business a good name. I recommend Alford Home Solutions to anyone who has a pest problem. Teresa R.
Larry has been servicing my home for a long period of time now, he is always very professional and friendly, glad to have him as my technician. Billy M.
Larry provides great customer service. I appreciate the fact that Alford Home Solutions takes care of my pest control needs. Barb H.
Dave Tyler is a great people person and very friendly. He does a great job. Gino's #41
My wife and I appreciate the great, reliable, friendly, and prompt service your termite technician Larry Reynolds has given us for some years. We are pleased to have your trouble free Sentricon system and we look forward to Larry's professional visits. He is a great representative for your company and we recommend you to our friends and neighbors. Brent & Betty O.
I am very satisfied with the service. Jason is always professional, answers questions, and does a great job! Leslie M.
Larry Reynolds has serviced our installation several times and has done a good job, calling ahead and arriving on schedule. Otto D.
Our Termite Technician is Larry Reynolds. I am very happy to tell you that Mr. Reynolds is a very polite and courteous young man who is most knowledgeable about his work. He has always provided me excellent customer service and I would recommend him to others who are in need of your business. Donald T.
Larry Reynolds has always been a friendly person and he explains what he is there for. He doesn't rush through his job and he says if I have any problems to give them a call. Frances G.
Larry was neat, knew his job, and was very courteous. E.R. G.
Your technician, R.W., was polite, nice, and did a good job. Joan B.
Larry Reynolds provided excellent customer service during his visit recently by taking the time to explain how the treatment worked and how his schedule would work for the future visits to check on the treatment. He is very knowledgeable and made me feel comfortable and educated about how to better take care of my home. Offering to make contact the day before so I could make arrangements for indoor treatment was a nice accomodation to help me out with my work schedule too. Your organization is well represented. Tammie M.
Scott Elswick is a very professional technician. I am always satisfied with the work by each technician who has been to my home. Sally J.
Mr. Elswick did service at my home. He was very courteous and presented himself well-neat and clean. I really appreciated him. Linda L.
I feel that Larry has done a fantastic job both installing and maintaining the work at my property. He went above and beyond when checking the house and property for damage, especially when checking the crawl space beneath the house. His placement of the units for the termites has cleared up the problem very well as I have not seen any activity. He also did great work fixing the carpenter bee damage. He has done an outstanding job of maintaining his work and keeping me informed about what isgoing on. I would recommend Alford Home Solutions based upon my experience. Nick S.
Larry Reynolds is nice, friendly, and knowledgeable. He does a very thorough job! Janet P.